Privacy Policy

Your Privacy

Ecole de Pole respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act (2000). References to Ecole de Pole may include its affiliates, depending on the context. For questions regarding our privacy policy please express this in writing to: Privacy Policy, Ecole de Pole, 66 Rochester Place, Camden Town, London, United Kingdom, NW1 9JX

Legal Obligation of Information Release

Ecole de Pole will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Ecole de Pole’s interests. We will seek to ensure that any proposed disclosure is required in the

circumstances and then ensure that we disclose only the information that is required.

Use of Your Information

Ecole de Pole obtains most of our information through the signing of waivers and completion of Par-Q forms. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian, coaches or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Ecole de Pole or its affiliates will take place only under the following circumstances:

(a) When you give consent – We will disclose your personal information when you have given consent. Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Ecole de Pole and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by Ecole de Pole about its users is used internally by authorized employees of Ecole de Pole for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Ecole de Pole, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the Ecole de Pole and on our site.

Securing Your Information

The Ecole de Pole website uses sophisticated security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.

Collection of Information

We gather information about visitors to our website in two ways:

Information you have knowingly provided via an online form that identifies you or your company specifically; and Non-identifiable information gathered by monitoring traffic by web server data and IP addresses. We only use aggregate information, so individuals and corporations are NEVER identifiable.

Submitting Requests: We gather information when you submit requests for information by filling in the relevant online forms. Each form will require specific information depending on the nature of the request.

Using Your Information: The information contained in forms will be limited to generating the appropriate response to your request. We only use your information to supply relevant information pertaining to your request.

Information gathered online through our web server data will be used by us to further understand and improve our market and market position, so we can improve our products and services. We also use this information to facilitate your navigation through our web site and customise the content to suit your interests and business requirements.

Anti Spam

We only ever send information following a request from you and will never knowingly send information via email not relating to your original request unless you have knowingly signed up to receive our newsletters which contain opt-out links or you can contact us directly to remove your name from our newsletter list.

Visiting Linked Sites

Whilst we maintain all measures to protect your privacy, we are unable to monitor or control the Privacy Policies of any of our linked web sites. Therefore, we ask that when you visit a linked web site, you review the Privacy Policies on the linked web site before you disclose any personal or company details there. Ecole de Pole cannot accept any responsibility for the content or actions of any linked sites to our web site(s).

If you have any questions about our terms and conditions please contact us to discuss.